Mark Enache | Product + Research

︎  +  ︎  +  ︎

Argo insurance/ Web-app research & design, platform improvements

As part of a squad in a data-driven construction insurance company in the midst of digital transformation, I was tasked with leading the research and design for a web-app quick-quote platform with the goal of improving business process for underwriters. 

To share and align the team around those insights, I led and facilitated user-focused workshops with engineers, product managers, data analysts, and executives.

We launched a number of platform improvements lives, ultimately streamline our underwriters’ workflow and free up their time. We mitigated the relevant strain on underwriters from 60% to 5% after full release. This freed them up to spend their time writing better, more profitiable insurance policies. 

If you want to know more, please contact me and let’s chat!

Thanks for visiting my site, anonymous friend ︎