Mark Enache | Product + Research


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Argo insurance/ Web-app research & design, platform improvements



As part of a squad in a data-driven construction insurance company in the midst of digital transformation, I was tasked with leading the research and design for a web-app quick-quote platform with the goal of improving business process for underwriters. 

To share and align the team around those insights, I led and facilitated user-focused workshops with engineers, product managers, data analysts, and executives.

We launched a number of platform improvements lives, ultimately streamline our underwriters’ workflow and free up their time. We mitigated the relevant strain on underwriters from 60% to 5% after full release. This freed them up to spend their time writing better, more profitiable insurance policies. 

If you want to know more, please contact me and let’s chat!





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